Detector SDS
WHITE LABEL YOUR VERY OWN CYBER SECURITY OFFERING
Security is top of mind for MSPs today because clients demand it! But offering sophisticated security solutions is not easy. They require a substantial investment in multiple technologies and additional hiring of security engineers. A burden most MSPs can't handle. So the average MSP settles for the same common set of security components--Firewall, anti-virus, spam filter. Commodities, providing low-margins and no differentiation.
Did you know that most security vulnerabilities occur inside a business, behind the firewall? In fact, more than 70% of all cyber security incidents today are the result of INTERNAL security issues that no firewall, anti-virus or malware device could have prevented.
What you need is a technology that detects these exploits, is easy to support, and cost effective to roll out. What you need is Detector SDS (Service Delivery System) so you can begin offering new, high-value INTERNAL security services to all your clients.
Detector SDS is value-packed with everything you need to sell and deliver out-of-the-box cyber security offerings. You get an unlimited-use license to deploy the Detector virtual appliance at all of your client sites to scan, detect and alert on security issues (see license terms for details). You'll appreciate the brandable, dynamic built-in marketing material to help you position and sell your new security services with default Service Plans, Product Catalogs, and end-user slide shows. Even a Managed Security Service Agreement. Detector SDS integrates to all major PSAs for easy ticket creation too.
A small investment in our Detector SDS will yield a huge return in terms of increased revenue, competitive differentiation, and serious peace-of-mind for your clients.
Detector SDS (Service Delivery System) is built around our industry-leading Detector cyber-threat alerting appliance and comes with a soup-to-nuts blueprint for configuring, selling, and delivering a branded, internal cybersecurity service. With Detector SDS, you can do the following:
The Detector software appliance can be run on either Hyper-V or VMware platforms and is built upon the award-winning scanning technology of our Network Detective IT assessment and compliance assessment modules.
Detector is the only software appliance that combines machine learning and intelligent tagging to identify suspicious anomalies, changes and threats to the environment. In addition, Detector's powerful analysis engine examines multiple data points and notifies you of security issues caused by unusual user behavior and network misconfigurations.
This low cost software appliance easily attaches to your client's network and is centrally controlled by your Network Detective application. Just think about the value to your client knowing that you are now providing protection against the very real threat of a data breach from the inside.
Click here to learn more about Detector's features and benefits.
Can your current security tools do this?
Click here to see what else Detector will find out.
Detector prowls an entire network each day (at a time you determine) and then sends out daily email alerts of any suspicious issues it discovers. Each discovered issue listed in the alert is followed by a set of dynamic “Action Links” that are part of an automated process flow to “Remediate,” “Investigate” or “Ignore” the item. Clicking on any of these Action Links will take you to the Network Detective portal where you can review the issue forensics, automatically generate a service ticket in your favorite PSA, or create a new SMART-TAG to ignore the alert and prevent the same “false-positive” from being generated again in the future.
Click here to learn more and see sample alerts and notices.
We created the Detector cyber security alerting appliance for MSPs who want to identify potential cyber threats on their client networks that would otherwise go undetected. But the real money is in taking your MSP offering to the next level by building in a base-line internal cyber security service for every client. The Detector SDS subscription includes a license for unlimited Detector appliances. This allows you to set up new security services where you can charge for the discovery, investigation and remediation of detected internal threats. You can also upsell your clients into higher value recurring managed security services.
To help you get started, we have created a set of “blueprints” that tell you everything you need to know in order to create three different levels of branded Cyber Security Services. Each blueprint includes the details of what tasks you need to perform, how to perform them, how much time it should take, and even a recommendation on how much you should charge.
And, if that’s not enough, we give you the ability to modify our starter Service Plans, or create your own from scratch, and then automatically generate a “Service Plan Catalog” and Service Plan Matrix sheet to help you sell your new security services.
Click here to learn about creating your own Internal IT Security Service with Detector SDS.
Go ahead and order Detector SDS to start building your security service portfolio right now. If you already have a RapidFire Tools account, login to your Network Detective application and select the Upgrade button at the top right. Otherwise, click here to order Detector SDS online right now. What’s more, you'll have a full month to put the system through its paces. Try creating your own plans, generate your own catalogs and comparison charts, and pitch your clients. If, during that time, you decide this product is not for you, just tell us and we'll cancel your subscription and provide you a 100% refund.
Everything you need to configure, sell and deliver your own branded internal cyber security services -- across your entire client base -- is here and available now! The Detector Service Delivery System (SDS) is an affordable tool that provides you with a license to deploy an UNLIMITED number of Detector internal cyber threat alerting appliances, plus everything you need to configure, sell and deliver your own branded internal cyber security offerings.
Click here to download our free Whitepaper.If that’s not enough, we’ve pre-configured three levels of internal cyber security services that you can immediately begin offering as soon as you purchase your subscription to Detector SDS. We've also prepared a whitepaper that give you step-by-step instructions how to deliver these services, and even how much to charge.
Silver Level Standard Internal Cyber Security ServiceThe Silver level service is designed to be added to your baseline MSP contract so you can really differentiate yourself from the competition. Our unlimited appliance subscription model makes this doable. Setting up the Silver Level service is a snap, and we’ve structured it in such a way as to increase your level of visibility with your clients, with little to no incremental labor. When the internal threats start showing up, your client will be glad to pay you extra to investigate and remediate.
Gold Level Comprehensive Internal Cyber Security ServiceThe Gold Level Internal Cyber Security Offering is considerably more comprehensive, provides an important upsell opportunity and defines the level of service that you should be providing to your more important clients. The ones that fall in the 80/20 rule – the 20% of your client that are generating 80% of your revenue. The built-in configurations for this service plan cover a more comprehensive set of security issues, and deliver enhanced security including internal vulnerabilities scans.
Platinum Level Premium Internal Cyber Security ServiceThe Platinum Level Internal Cyber Security Offering offers top end internal cyber security services that you can upsell to those clients whose lines of business deal with highly sensitive data and strict IT compliance requirements. Typically this would be any covered entity in the health care field, any client involved with financial services, and any with an e-commerce site, retail operation, or where financial transactions pass through the organization’s networks.
When you explain to a business owner that the biggest "threat" to the security of the business is actually on the inside of the firewall, you’ll have no trouble selling your new internal IT security service.
Here are some "fun facts" from a recent Forrester study to share with your clients and prospects about internal threats:
In all, internal vulnerabilities in some form or another are responsible for a total of 70% of all data breaches.
And if your client questions the value of the service, go ahead and install Detector on his network on a trial basis. It won’t take too many alerts to convince your client of the value of the service you are offering with our tool.
The beauty about this offering is that your cost to deliver it is so low, and the value so high. Not only will you dramatically improve your clients’ network security, you’ll also gain a more intimate understanding of each client’s network environment. It’s like the difference between having a full time internal security person guarding the fort, and hiring a part-timer to stop by once in a while to check on things.
And don’t forget to offer this service as part of every new business pitch. Your internal IT security service could be the main reason why a potential new client selects you over your competitors.
Go ahead and order Detector SDS to start building your security service portfolio right now. If you already have a RapidFire Tools account, login to your Network Detective application and select the Upgrade button at the top right. Otherwise, click here to order Detector SDS online right now.
What's more, you'll have a full month to put the system through its paces. Try creating your own plans, generate your own catalogs and comparison charts, and pitch your clients. If, during that time, you decide this product is not for you, just tell us and we'll cancel your subscription and provide you with a 100% refund.
Want to check out the stand-alone Detector appliance?
We know you are going to end up with Detector SDS because of the unlimited appliance subscription plus all the extras you need to configure, sell, and deliver a full-blown internal IT security offering. But if you want to put an appliance through its paces at your own company or at a favorite client, click here to go to the special Stand-Alone Detector appliance order page.
Before ordering the stand-alone Detector appliance, be sure you know what you’re missing by not choosing Detector SDS:
| Detector | Detector SDS | |
|---|---|---|
| Licensing | Per Detector Appliance | Unlimited Detector Appliances |
| All Alert | ✓ | ✓ |
| Alerts sent through email | ✓ | ✓ |
| Use our SMTP gateway | ✓ | ✓ |
| Use custom SMTP gateway | ✓ | |
| Use custom FROM email addresses | ✓ | |
| Email Response Links (Remediate, investigate, ignore) | ✓ | |
| Branded Client Portal | ✓ | |
| Branded Sub-domain | ✓ | |
| Service Plan Creator | ✓ | |
| Marketing Collateral | ✓ | |
| Default Plans and Catalogs | ✓ | |
| Direct PSA Integration (Autotask, ConnectWise, TigerPaw) | ✓ | |
| Support | Standard Support | Dedicated Portal Setup and Onboarding |
| Price | $69/mo. per Site |
$499/mo. Unlimited Sites |
If you want to offer a more comprehensive IT security service to your clients that other MSPs aren’t even talking about, a small monthly investment in Detector SDS™ will yield a big return. One Detector SDS subscription covers ALL OF YOUR clients, so your ROI is virtually guaranteed.
Traditional security technologies deployed by most MSPs -- including firewalls, anti-malware, and anti-spam filters -- are focused on deterrence and prevention from EXTERNAL threats.
Detector SDS is the only software appliance-driven product that closes this gap through a unique combination of machine learning and intelligent tagging to identify suspicious anomalies, changes and threats. Take a closer look at what makes our appliance, and the comprehensive Detector SDS solution so valuable for both YOU and your clients:
| Detector | Detector SDS | |
|---|---|---|
| Licensing | Per Detector Appliance | Unlimited Detector Appliances |
| All Alert | ✓ | ✓ |
| Alerts sent through email | ✓ | ✓ |
| Use our SMTP gateway | ✓ | ✓ |
| Use custom SMTP gateway | ✓ | |
| Use custom FROM email addresses | ✓ | |
| Email Response Links (Remediate, investigate, ignore) | ✓ | |
| Branded Client Portal | ✓ | |
| Branded Sub-domain | ✓ | |
| Service Plan Creator | ✓ | |
| Marketing Collateral | ✓ | |
| Default Plans and Catalogs | ✓ | |
| Direct PSA Integration (Autotask, ConnectWise, TigerPaw) | ✓ | |
| Support | Standard Support | Dedicated Portal Setup and Onboarding |
| Price | $69/mo. per Site |
$499/mo. Unlimited Sites |
| Feature | Description | Benefit |
|---|---|---|
| Automated Scans with minimum configuration | The initial configuration is minimal and the Detector will perform scans virtually out of the gate. | Get started immediately with minimum configuration. And, with the Detector SDS solution, ongoing adjustments are automatic! |
| Smart Tags | Adds the world knowledge that systems without this meta-information could never get. | Gets "smarter" as you tag more items in the future. "Learns" over time the customer’s environment. Make information connections to discover issues that robotic systems like RMMs can’t. |
| Network Detective Scanning Engine | Scans user, asset, and configuration data that monitoring systems don’t.Discovers threats that anti-virus/anti-spyware/firewalls don’t. Get the power of the award winning Network Detective scanning engine that analyzes your network. | It’s always "on patrol", scanning the network at pre-set scheduled times. |
| Marketing Collateral | Dynamically generated Service Plan Catalogs can be instantly created including any combination of plans you pick. Create a professional one-page plan comparison matrix to show your client an at-a-glance summary of plan differences. Use our internal cyber threat brochure to sell your offering. | Customized and branded marketing materials are included in this package, helping you to sell your new offerings to both existing clients and new prospects. |
| Pre-built Plans and Catalogs | Detector SDS comes with three levels of completely configured services plans that are ready for you to deliver as is. Service plan catalogs, plan comparison brochures and more can be immediately printed out with your branding and used to sell. | Get started selling as soon as you subscribe. |
| Service Plan Creator | Detector SDS gives you the ability to modify the pre-built plans to create unique offerings, or start from scratch building completely unique and customized plans for each of your clients, to meet their needs and budget. | Complete flexibility to create unique offerings that will differentiate you from other MSPs. |
| Daily Alerts | Timely (daily) emails that contain a list of Anomalies, Changes, and Threats that are prioritized by Severity. Alerts included with the stand-alone Detector appliance are static. Alerts with the Detector SDS solution include interactive hyperlinks to start the actions to "remediate" "investigate" or "ignore" the alert. | Increase awareness and catch security affecting events that traditional approaches miss, including user behavior and misconfigurations. Replace having a Security Engineer review and analyze logs and data all the time looking for potential security issues. Now they can focus on investigation and remediation. |
| Weekly Notices | Weekly email that lists all changes. Compact format allows easy viewing of many changes in a single email. |
Allows a human to review the changes for possible anomalies and threats that could warrant further investigation. |
| Branded alerts and cloud portal | Alerts from the stand-alone appliance are sent through our SMTP gateway. With Detector SDS, you can use a custom gate and use custom "FROM" email addresses. Detector SDS also includes branded sub-domain and branded client alert management portal. |
Works well with mobile environments and email integration to PSAs. Keeps your company brand top-of-mind with clients. |
| Expanded Format | HTML formatted email. | Friendly readable format for alerts that includes recommendations and formatting. Ideal for users with email readers. |
| Sort by ACT then SEVERITY | Groups content in Security Alerts by Anomalies, Changes, and Threats first then by Security. | Allow easily filtering and getting to issues based on the categorization of the issue. |
| Sort by SEVERITY then ACT | Groups content by Severity | Allows users the flexibility to see the higher severity items first. |
| Recommended Tags | A set of tags that are recommended for every Site. | Provides guidance to the most popular tags that will give the most benefit in terms of alerting. |
| Direct PSA Integration | Use the "Action Links" included with Detector SDS to turn individual (or grouped) alerts into service tickets inside of Autotask, ConnectWise, or Tigerpaw One. |
Go ahead and order Detector SDS to start building your security service portfolio right now. If you already have a RapidFire Tools account, login to your Network Detective application and select the Upgrade button at the top right. Otherwise, click here to order Detector SDS online right now.
What’s more, you'll have a full month to put the system through its paces. Play around with creating your own plans, generate your own catalogs and comparison charts, and pitch your clients. If, during that time, you decide that this product is not for you, just tell us and we'll cancel your subscription and provide you with a 100% refund.
Want to check out the stand-alone Detector appliance?
We know you are going to end up with Detector SDS because of the unlimited appliance subscription plus all the extras you need to configure, sell, and deliver a full-blown internal IT security offering. But if you want to put an appliance through its paces at your own company or at a favorite client, click here to go to the special Stand-Alone Detector appliance order page.
Discovering security threats from the inside is much harder than identifying and stopping threats from the outside. Perhaps that's why there are so few tools out there that do it well, and why so few MSPs offer internal IT security as a service. All that changes with Detector.
The Detector alerting appliance uses proven Network Detective non-invasive scanning technology to dig deep into whatever computer network that it's attached to, and then digs even deeper into everything that is connected to it, whether physically or virtually. But it's not just on a random data-gathering mission. Each time Detector executes a pre-scheduled scan, it's on the look-out for three classifications of internal security issues: Anomalies, Changes and Threats.
Anomalies are suspicious activities and findings that are out of the ordinary and unexpected and that should be investigated. Examples of anomalies are users logging in at times outside their historical patterns, or a USB drive plugged into a computer that has been tagged as being "locked down."
Changes are recorded variances from previous scans linked to specific aspects of the network environment that could represent a threat. Examples of suspicious changes are a user's security permission promoted to administrative, or a new device added to the network that wasn't there before.
Threats are defined as clear and recognizable dangers to the network environment that need fast attention. Examples of threats would be a critical security hole or a machine in the "DMZ" that hasn't been patched in 30 days.
Every day Detector looks at a broad range of assets and configurations in search of anomalies, changes and threats including: Wireless Networks, Network Devices, User Behavior, Computers, Printers, DNS entries, Switch Port Connections (Layer 2/3), and Internal Network Vulnerabilities. It also looks at compliance related issues, specifically, for environments subject to HIPAA and PCI.
And, on a weekly basis, Detector will notify you of ALL changes in the large categories of: Access Control, Computer Security, Wireless Access, Network Security.
Detector incorporates a proprietary feature we call "SMART-TAGS" that allows you to fine-tune the tool to adapt to each client's unique environment. SMART-TAGS allow you to enrich the detection system by adding information about specific users, assets and settings that helps Detector get "smarter" about what it's finding. That means more potential threats identified with fewer "false positives."
Here's an example of some examples of SMART-TAGS at your disposal:
| Tag | Applied to |
|---|---|
| AUTHORIZED SSID | SSID |
| GUEST WIRELESS NETWORK | IP Range |
| GUEST NETWORK | IP Range |
| VIRTUAL MACHINE | Computer |
| BUSINESS OWNER PC | Computer |
| BUSINESS OWNER | User |
| LOCKED DOWN | Computer |
| IT ADMIN | User |
| RESTRICTED IT ADMIN ONLY | Computer |
| RESTRICTED NETWORK | IP Range |
| AUTHORIZED PRINTER | Printer |
| SINGLE DESKTOP USER | User |
Here are some examples of how you might use the SMART-TAGS to fine-tune Detector's alerts for a particular client:
You can add to, or modify, your SMART-TAGS at any time. That allows you to see what kind of alerts Detector is sending you and create the tags you want to "tweak" the system. And, with the Detector SDS solution, whenever you chose to “Ignore” a alert, the system will automatically generate a new SMART-TAG to prevent similar “false positives” from being generated. This is just another way that Detector SDS continually streamlines your service delivery.
Go ahead and order Detector SDS to start building your security service portfolio right now. If you already have a RapidFire Tools account, login to your Network Detective application and select the Upgrade button at the top right. Otherwise, click here to order Detector SDS online right now.
What's more, you'll have a full month to put the system through its paces. Try creating your own plans, generate your own catalogs and comparison charts, and pitch your clients. If, during that time, you decide that this product is not for you, just tell us and we'll cancel your subscription and provide you with a 100% refund.
Want to check out the stand-alone Detector appliance?
We know you are going to end up with Detector SDS because of the unlimited appliance subscription plus all the extras you need to configure, sell, and deliver a full-blown internal IT security offering. But if you want to put an appliance through its paces at your own company or at a favorite client, click here to go to the special Stand-Alone Detector appliance order page.
Detector's job is to keep you posted of anything going on inside your client's network that could represent an internal security issue that you should know about. You set the time for the daily scan and when it finishes, Detector reports back with an email alert sent to any addresses you specify, including your own ticketing system. The daily alerts aggregate the issues that were detected during the past 24 hours and can be sorted either by priority/severity (high, medium and low) of the threat, or by the type of issue (threat, anomaly, change).
There are dozens of types of network changes, anomalous end-user behaviors and misconfiguration threats that Detector will catch. Here's a sample of the categories of alerts -- more are being added all the time.
| Category | ACT | Alert Name |
|---|---|---|
| Wireless | Threat | Unauthorized wireless connection |
| Access Control | Change | New profile (Business Owner's computer) |
| Computers | Change | Application installed on locked down system |
| Computers | Change | Removable drive added to locked down system |
| Access Control | Change | Administrative rights granted |
| Access Control | Threat | Unauthorized access to IT restricted computer |
| Access Control | Change | New device on restricted network |
| Access Control | Threat | Unauthorized access to accounting computer |
| Access Control | Threat | Unauthorized access to CDE |
| Access Control | Threat | Unauthorized access to ePHI |
| Access Control | Change | Unauthorized printer on network |
| Access Control | Anomaly | Suspicious user logons by single desktop user |
| Computers | Threat | Internet restriction not enforced |
| Computers | Threat | Critical patches not applied timely on DMZ computer |
| Computers | Threat | Critical patches not applied timely |
| Access Control | Change | New profile |
| Access Control | Change | New user |
| Access Control | Anomaly | Unusual logon to computer by user |
| Access Control | Anomaly | Unusual logon time by user |
| Network Security | Threat | New High Severity Internal Vulnerability |
| Network Security | Threat | New Medium Severity Internal Vulnerability |
| Access Control | Change | Local User Admin User Added |
The weekly notices are sent on a weekly basis after Detector completes its internal security scan. Even though Detector sends you alerts on a daily basis on any potential threat it finds, once a week it will send you a tight summary of ALL the changes that took place during the prior week. This gives you a quick at-a-glance summary of the changes that didn't trigger a security alert but might be worth a quick review.
Changes included in Detector's weekly report fall into the following objects and categories.
| Category | Sub-Category |
|---|---|
| Network | Wireless Networks |
| Network Devices | |
| Domain Users | |
| Computers | |
| Printers | |
| DNS | |
| Switch Port Connections | |
| Local Users | |
| Security | New Internal Vulnerability |
CLICK HERE TO DOWNLOAD A PDF OF SAMPLE WEEKLY NOTICES.
Go ahead and add a Detector software appliance to your Network Detective toolkit right now. If you already have a RapidFire Tools account, login to your Network Detective application and select the Upgrade button at the top right. Otherwise, click here to order Detector online right now.
Detector SDS (Service Delivery System) provides an MSP with a built-in blueprint for configuring, selling, and delivering a branded, internal cybersecurity service. It is built around our centrally managed Detector cyber-threat alerting appliance combining machine learning and intelligent tagging to identify anomalous user behavior, suspicious changes, and threats to your customer’s environment. Detector's powerful analysis engine examines multiple data points and notifies you via a daily email with a list of security issues. Each discovered issue is followed by a set of dynamic Action Links that form the core of an automated process flow to Remediate, Investigate or Ignore the issue. Clicking the Action Links takes you to the brandable Network Detective portal where you can review the issue forensics, automatically generate a service ticket in your favorite PSA, create a new SMART-TAG or ignore the alert to prevent the same “false-positive” from being generated again in the future.
| Detector | Detector SDS | |
|---|---|---|
| Licensing | Per Detector Appliance | Unlimited Detector Appliances |
| All Alert | ✓ | ✓ |
| Alerts sent through email | ✓ | ✓ |
| Use our SMTP gateway | ✓ | ✓ |
| Use custom SMTP gateway | ✓ | |
| Use custom FROM email addresses | ✓ | |
| Email Response Links (Remediate, investigate, ignore) | ✓ | |
| Branded Client Portal | ✓ | |
| Branded Sub-domain | ✓ | |
| Service Plan Creator | ✓ | |
| Marketing Collateral | ✓ | |
| Default Plans and Catalogs | ✓ | |
| Direct PSA Integration (Autotask, ConnectWise, TigerPaw) | ✓ | |
| Support | Standard Support | Dedicated Portal Setup and Onboarding |
| Price | $69/mo. per Site |
$499/mo. Unlimited Sites |
Yes. There is a one-time charge each time you provision a Detector to cover the costs of activating a Microsoft Windows OS license. We include 5 licenses with the original purchase and pass on the cost above five at $90 per Windows license.
Yes. Like all our products, if Detector SDS is returned within 30 days of original purchase, you are entitled to a 100% money back guarantee.
Every MSP client is vulnerable to internal cyber threats, and until now there has been no practical and affordable way for MSPs to offer a service to protect their clients from these threats. With Detector SDS, the you can affordably deploy an internal cyber security alerting appliance to all your clients to better manage their internal cyber security. Once in place, the Detector will pay for itself by:
Go ahead and add a Detector software appliance to your Network Detective toolkit right now. If you already have a RapidFire Tools account, login to your Network Detective application and select the Upgrade button at the top right. Otherwise, click here to order Detector online right now.
You'll have a full month to put the appliance through its paces. If during that time you decide this product is not for you, just tell us and we'll cancel your subscription and provide you with a 100% refund.